
Frequently Asked Questions
Are you going to a game at Valhalla IP? You can find practical information before your visit among our frequently asked questions.
Please note that the information on this page is general. Event-specific information is published on the event's page a few days before the event.
How do I get to the arena?
We encourage you to take the bycycle, walk or take public transport to the event if you have the opportunity. The nearest stop is called Scandinavium and stops right outside Scandinavium's entrance. From there it is a short walk to Valhalla IP. Find the best route with the help of Västtrafik's travel planner.
If you still need to take the car, you will find the nearest car park via Parkering Göteborg. We also recommend that you update yourself on the current traffic situation via Trafik Göteborg as there are many road works in the city right now.
What is the range of food available?
Kiosks are open during match days at Valhalla IP. Please note that you are not allowed to bring your own food or drink into the arena.
How is the accessibility?
There is a wheelchair space in section A1. Read more about the physical accessibility of Valhalla IP in the Accessibility Database. At certain events, you can get visual interpretation, sign language interpretation or amplified arena sound via our app Got Event Tillgänglighet.
Can I bring a pram?
No, considering fire safety and escape routes, it is not appropriate to take the pram to Valhalla IP.
Can I bring my camera?
Mobile cameras and small compact cameras are allowed, but system cameras and other professional audio and video recording instruments are not allowed at Valhalla IP. If you intend to use the images for commercial use, you must be an accredited photographer during the event.
Can I smoke anywhere in the arena?
No, Valhalla IP is a smoke-free arena. The law on tobacco and similar products means that smoking is prohibited both inside and outside the arena. Please note that you cannot leave the arena to go out and smoke. Anyone who leaves the arena after entry is not entitled to re-entry. The smoking ban also includes e-cigarettes.
Can I bring my dog?
No, unfortunately not. Only guide dogs are welcome at Valhalla IP.
Is there a wardrobe?
No, there is no wardrobe at Valhalla IP.
How does Got Event work with safety?
The safety of visitors at our arenas is always a priority. The organizer has the main responsibility for safety before and during an event. We work closely with the organizer and relevant authorities before and during each event. It is forbidden to carry objects that could cause harm to another person.
I forgot something in the arena - what do I do?
Contact us at eventinfo@gotevent.se and we will help you..
Other questions
Can't find the answer to your question? Email us at eventinfo@gotevent.se and we will help you. For questions about tickets, we refer you to the organizer.