Accessibility at Frölundaborg

Book wheelchair spaces

To book tickets for wheelchair spaces at Frölunda HC’s home matches, contact lotta.algotsson@frolundahockey.com.
Booking wheelchair spaces for other events at Frölundaborg is done via Ticketmaster.se or Ticketmaster's accessibility line 077-670 77 77 (phone hours weekdays 09:00-13:00).

The wheelchair spaces are located in sections H and N. To get there, you will take the lift that you will find by the entrance of the arena. Near the wheelchair spaces, there is a arena host available.

When you book a ticket with a wheelchair space, one (1) free companion is always included. The companion can sit on a chair near you. If you have another party that you want to sit close to, we recommend they try to book seats in row 6, in the same section as you. They will then sit on the row just behind the wheelchair space.

Mobility impairment without a wheelchair

If you have a mobility impairment and want to avoid stairs, we recommend that you book a ticket in row 5. If you need crutches, it is OK to bring them into the arena.

Non-visible disabilities

If you have a disability that means that you need additional information or support during your visit to an event, do not hesitate to contact us at eventinfo@gotevent.se. Also, inform the staff on-site and we will do our utmost to meet your needs.

Get to the arena

• By public transport
  If you go by public transport, the nearest stop is Marklandsgatan. In Västtrafik’s travel planner, you can find the best route and also see which trams and busses have room for wheelchairs.
• By car
  If you take the car and have a parking permit for the disabled, there are four parking spaces near the arena. There are two parking spaces to the left side of the entrance to Frölundaborg, and two behind the arena. Keep in mind that the parking areas can become busy at events.
• With service transport
  If you go with service transport, state “Frölundaborg, Slottskogsatan 150” when ordering. If you book service to get you from the arena, we recommend that you have about half an hour to spare on your booking. This because it is rarely possible to know the exact end time for an event.

Entrance

The entrance is at ground level and accessible to all. There is an elevator by the entrance that will take you up to the foyer.

Arena plan

(Click on the arena plan to see an enlarged version).

Frölundaborg consists of three floors and has an entrance on the ground level. There are lifts to get between the different floors.

An accessible toilet is located by section H.

If you want to buy snacks and drinks, we recommend the kiosk by section J, which has an extra low counter.

You can find more information about the accessibility at Frölundaborg in the Accessibility database (in swedish).

Audio description

Some events have audio description via our app Got Event Tillgänglighet. Note that the audio description is in swedish.

If you are intrested in an event that lacks audio description, you can contact us at eventinfo@gotevent.se and we will try to solve it.

If you have booked a ticket with audio description – remember to bring a fully charged phone and headphones (we recommend in-ears). It is also good to have a power bank with you in case your phone battery runs out.

Sign language interpretation

Some events are sign language interpreted via our app Got Event Tillgänglighet. Note that the sign language interpretation is in swedish sign language.

If you are intrested in an event that lacks visual interpretation, you can contact us at eventinfo@gotevent.se and we will try to solve it.

If you have booked a ticket with sign language interpretation – remember to bring a fully charged phone and headphones (we recommend in-ears). It is also good to have a power bank with you in case your phone battery runs out.

Amplified arena sound

Some events offer amplified arena sound via the app Got Event Tillgänglighet. This means that you hear what the speaker says in your own headphones. Remember to bring a fully charged phone and headphones (we recommend in-ears). It is also good to have a power bank with you in case your phone battery runs out.

If you are interested in an event that lacks amplified arena sound, you can contact us at eventinfo@gotevent.se and we will try to solve it.

If you are going to use the service, remember to bring a fully charged phone and headphones (we recommend in-ears). It's also good to have a power bank in case your phone battery runs out.

Note that the language of the speaker varies on different events.

Guide dogs

Guide dogs are always welcome to Frölundaborg.

Questions and help on site

Can’t find the answer to your question? You are welcome to contact us at eventinfo@gotevent.se before you visit. If you neew help on site at Frölundaborg, you can contact an arena host – they are there to help you.