Accessibility at Ullevi

Book wheelchair spaces

Booking wheelchair tickets for events at Ullevi is done via ticketmaster.se or Ticketmaster's accessibility line 077-670 77 77 (phone hours weekdays 09:00-13:00).

The wheelchair spaces are located in section U, accessible via entrance 9. There is an elevator to reach the section. Near the section there is a dedicated arena host available.

When you book a ticket with a wheelchair space, one (1) free companion is always included. The companion can sit on a chair near you. If you have other companions that you want to sit as close as possible to, we recommend they try to book seats in one of the upper rows of section U1 or U2. They will then sit just below you.

Mobility impairment without a wheelchair

If you have a mobility impairment and wish to avoid stairs, we recommend booking seats in one of the upper rows of sections S, T, or U. To reach your seat, you can use the elevator at entrance 9. After that, there are only a few steps down to your seat. Standing areas are also accessible without using stairs. You can enter through the ground-level entrances.

To reach other areas of the arena, you will need to use stairs.

Crutches are allowed inside the arena.

Walkers are generally not allowed inside the arena. Please contact us at eventinfo@gotevent.se to find out what applies to your specific event.

Non-visible disabilities

If you have a disability that means that you need additional information or support during your visit to an event, do not hesitate to contact us at eventinfo@gotevent.se. Also, inform the staff on-site and we will do our utmost to meet your needs.

Getting to the arena

• By Public Transport
  If you travel by public transport, the nearest stops are Ullevi Norra and Ullevi Södra. In Västtrafik's travel planner, you can find the best route and see which departures have space for wheelchairs.
• With service transport
  If you travel with service transport, there are drop-off and pick-up points on Skånegatan outside the arena. Specify "Ullevi, Skånegatan" when booking. If you book service transport to leave the event, we recommend allowing an extra half hour for your booking, as it is often difficult to predict the exact finish time.
• By Car
  If you are arriving by car and have a valid parking permit and event ticket, you can park at Katrinelundsgymnasiet, with entry via Levgrensvägen. Spaces are limited and available on a first-come, first-served basis. You can find other parking options through Parkering Göteborg. Note that the Ullevi garage may be closed during events.

Arena map

(Click on the arena map to see an enlarged version).

For wheelchair users, there is an entrance via entrance 9.

Two accessible toilets (RWC) are located near section U, close to the wheelchair spaces. Close to the toilets there are arena hosts available.

Adjacent to the wheelchair ramp in section U is a kiosk where you can buy lighter food, snacks and drinks.

More information about the physical accessibility at Ullevi can be found in the Accessibility Database (in swedish).

Audio description

Some events offer audio description via our app Got Event Accessibility. You can see which events offer audio description directly in the app. Note that the audio description is in swedish.

If you are interested in an event that does not offer audio description, you can contact us at eventinfo@gotevent.se, and we will try to arrange it.

If you have booked a ticket with audio description, remember to bring a fully charged phone and headphones (we recommend in-ears). It is also good to bring a power bank in case your phone battery runs out.

Sign language interpretation

Some events offer sign language interpretation via our app Got Event Accessibility. You can see which events offer sign language interpretation directly in the app. Note that the sign language interpretation is in swedish sign language.

If you are interested in an event that does not offer sign language interpretation, you can contact us at eventinfo@gotevent.se, and we will try to arrange it.

If you have booked a ticket with sign language interpretation, remember to bring a fully charged phone. It is also good to bring a power bank in case your phone battery runs out.

The video below provides more information about the Got Event Accessibility app in sign language.

Amplified arena sound

Some events offer amplified arena sound via the Got Event Accessibility app. You can see which events offer this directly in the app. If you are interested in an event that does not offer enhanced arena sound, you can contact us at eventinfo@gotevent.se, and we will try to arrange it.

Amplified arena sound does not require pre-booking. If you plan to use the service, remember to bring a fully charged phone and headphones (we recommend in-ears). It is also good to bring a power bank in case your phone battery runs out.

Note that the language of the speaker can vary on different events.

Guide dogs

Guide dogs are allowed at Ullevi.

Questions and help on-site

If you can't find the answer to your question, please feel free to contact us at eventinfo@gotevent.se before your visit. If you need help on-site at Ullevi, you can contact an arena host—they are there to assist you.