Accessibility at Ullevi

Book a wheelchair space

You can book wheelchair tickets for events at Ullevi via  ticketmaster.se or through Ticketmaster’s accessibility line at 077-670 77 77 (open weekdays 09:00–13:00).

Location

Wheelchair spaces are located in section U. You can access them via entrance 9, where there is an elevator to the section.
Near the section there is a dedicated arena host available.

Companion and group

When you book a ticket with a wheelchair space, one (1) free companion is always included. The companion can sit on a chair next to you. 

If you are attending with a group and want them to sit as close as possible, we recommend they try to book seats in the upper rows of section U1 or U2. They will then sit just below you.

If you have reduced mobility and would like to avoid stairs, we recommend booking seated tickets in the upper rows of sections S, T, or U. You can access these via entrance 9, where there is a lift. From there, it is only a few steps down to your seat.
Standing areas can be reached without stairs via ground-level entrances.
Other areas of the arena require the use of stairs.

Crutches and canes are allowed inside Ullevi.

Rollators are generally not permitted inside the arena. Please contact us at eventinfo@gotevent.se for information about what applies to your specific event.

If you have a disability that means you need extra information or support during your visit, you are welcome to contact us at eventinfo@gotevent.se. You can also speak to staff on site. We will do our best to accommodate your needs.

With service transport

If you are using accessible transport services, you can be dropped off and picked up on Skånegatan outside the arena. Please state “Ullevi, Skånegatan” when booking your trip.
If you book your return trip from an event, we recommend adding approximately 30 minutes to your booking, as it is often difficult to know the exact end time of an event.

Public transport

If you are travelling by public transport, the nearest stops are Ullevi Norra and Ullevi Södra. In Västtrafik's travel planner, you can find the best route and see which departures have space for wheelchairs.

Cycling

If you cycle to Ullevi, you will find bike racks in Katrinelundsparken, right next to the arena.
You can also use a rental bike from Styr & Ställ. There are several stations around Ullevi where you can pick up and return a bike.

By car

If you arrive by car and have a valid parking permit as well as an event ticket, you can park at Katrinelundsgymnasiet (entrance via Levgrensvägen). Spaces are limited and available on a first-come, first-served basis.
Please note that Ullevigaraget is often closed during events. You can find additional parking options via Parkering Göteborg.

(Click on the arena map to see an enlarged version).

There are two accessible toilets (RWC) located in section U, near the wheelchair spaces. Arena hosts are available near the toilets.

At Ullevi, there are several kiosks where you can buy simple food, snacks, and drinks. One of them is located next to the wheelchair ramp in section U.
Please note that you are not allowed to bring your own food and drinks into Ullevi.

We offer audio description via our app Got Event Tillgänglighet.
If you are interested in audio description for an event, please contact us at eventinfo@gotevent.se. We recommend getting in touch well in advance of the event so that we have the best possible conditions to plan and meet your needs.

Note that the audio description is in swedish.

When it’s time for the event:

• Download the latest version of the Got Event Tillgänglighet app from the App Store or Google Play.
• Make sure your phone is fully charged, and bring a power bank in case the battery runs out.
• Bring headphones. For the best audio experience, we recommend in-ear headphones.

We offer sign language interpretation via our app Got Event Tillgänglighet.
If you are interested in sign language interpretation for an event, please contact us at eventinfo@gotevent.se. We recommend getting in touch well in advance of the event so that we have the best possible conditions to plan and meet your needs.

When it’s time for the sign language interpreted event:

• Download the latest version of the Got Event Tillgänglighet app from the App Store or Google Play.
• Make sure your phone is fully charged, and bring a power bank in case the battery runs out.

In the video below, you can find more information about the Got Event Tillgänglighet app in swedish sign language.

At sport events, we offer amplified arena sound via our app Got Event Tillgänglighet.

To use the service:

• Download the latest version of the Got Event Tillgänglighet app from the App Store or Google Play.
• Make sure your phone is fully charged, and bring a power bank in case the battery runs out.
• Bring headphones. For the best audio experience, we recommend in-ear headphones.

Guide dogs are allowed at Ullevi.

If you need assistance while at Ullevi, you can contact an arena host.
They are located throughout the arena and are easy to recognize by their clothing featuring the Got Event logo.